This document (the “Document”) describes the terms and conditions (the “T&C”) that govern the use of the Products and services offered by VOSIX, including but not limited to the website, newsletter, podcasts, paid products, other Sites and media outlets (the “Products”). 

General Rules

1. If you choose to use or access any VOSIX Products through any and all mediums including but not limited to all features presented and owned by VOSIX, you agree to abide by all the T&C presented in this Document. 

2. If you choose to use or access any downloads and/or downloadable material created and made available by VOSIX via Products, you agree to abide by all the T&C presented in this Document. 

3. Except as otherwise indicated in this Document or in any other agreement between the customer (the “Customer”, or “you”) and VOSIX, VOSIX reserves the right to change, add, or remove any portion of individuals terms and conditions in this Document at any time by notifying the Customer of the change in writing by email. Such changes will become effective immediately upon posting or as otherwise noted in any accompanying notice. It will be the Customer’s responsibility to review these changed terms and conditions prior to continuing the use of the site. 

4. The continued use of Products and services will indicate the acceptance by you of all terms and conditions presented in this Document. This clause will remain true for any and all future changes or modifications. 

5. If any of the terms and conditions of this Document, or any future changes and modifications made to this Document, are unacceptable to the Customer, they may discontinue the use of services offered by VOSIX and/or cancel subscription to the service immediately without any additional penalty. This clause is not only applicable to pre-paid services, and becomes applicable immediately after the term of the pre-paid service ends. 

6. Except as otherwise indicated in this Document or in another agreement between the Customer and VOSIX, VOSIX reserves the right to change, suspend, or discontinue any aspect of the Products at any time, including the availability of the digital product’s features, database, or content. VOSIX further reserves the right to impose limits on certain features and services or restrict an individual customer’s access to partial or all parts of Products without notice or liability.
   REGISTRATION

7. By accessing or using the Products supplied by VOSIX, the Customer represents and warrants that they have legal capacity to contractually commit to abide by all of the terms and conditions of this Document. 

8. The Customer holds the responsibility to and therefore must provide accurate, current, and complete information about themself as requested or directed for the purposes of subscription, registration, or any other reasonable means, and to promptly update this information to maintain the accuracy so it is accurate, current, and complete at all times. 

9. VOSIX reserves the right to suspend or terminate any Customer’s registration and to refuse any and all current or future use of Products supplied by VOSIX if VOSIX suspects that information is inaccurate or incomplete. 

10. VOSIX may request for the Customer to consent to additional terms and conditions in the future at any time through email or any other reasonable means to provide the Customer certain Products.
    CONTENT

11. The content of the Products supplied by VOS are intended for personal, non-commercial use. 

12. All materials published or available on the Products including but not limited to text, data, illustrations, designs, audio clips, or data (also known as “Content”) are protected by copyright, and are owned or controlled by VOSIX or the party credited as the provider of the Content. 

13. The Products and Content are protected by copyrights, trademarks, patents, trade secrets, database rights, and other intellectual rights therein pursuant to Australian laws. The Customer may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create new works from, distribute, perform, display (including framing and inline linking), communicate to the public or in any way exploit any of the Content or the Products in whole or in part without prior written permission from the founders of VOSIX on the date of malpractice. 

14. Copying or storing of any Content is expressly prohibited without prior written permission from the founders of VOSIX on the date of malpractice.
    USER GENERATED CONTENT

15. If the Customer uploads, posts, or submits any content on the Products, the Customer represents themselves as possessing all necessary legal rights to upload, post, or submit such content such that it does not violate any law or rights of any person.

16. The Customer is strictly prohibited from uploading to, distributing, or otherwise publishing any immoral, libelous, defamatory, obscene, pornographic, abusive, or otherwise illegal material and/or material contrary to public order on any and all Products. 

17. The Customer is strictly prohibited from impersonating as anyone else or otherwise misrepresenting their identity, affiliation or status.

18. The Customer is strictly prohibited from uploading to, distributing, or otherwise publishing any malware, viruses, spyware, or other malicious software or files to the Products.  

19. The Customer agrees to not provide material and/or misleading information knowingly and/or with intent to defraud. 

20. The Customer agrees to not threaten or verbally abuse other members, use defamatory language, or deliberately disrupt discussions with repetitive messages, meaningless messages or “spam”. 

21. The Customer agrees to not use language that abuses or discriminates on the basis of several factors, including but not limited to race, religion, nationality, gender, sexual preference, age, religion, disability etc. Disregarding this clause is grounds for immediate and permanent suspension of access to all or part of the Products. 

22. Personal attacks against members or non-members are strictly prohibited and are grounds for immediate and permanent suspension of access to all or part of the Products. 

23. The Products shall be used only in a non-commercial manner. The Customer shall not, without the express approval of a founder of VOSIX, distribute or otherwise publish any material created by VOSIX. 

24. The Customer acknowledges that any submissions made on Products may be edited, removed, modified, published, transmitted, and displayed by VOSIX. 

25. The Customer grants VOSIX a perpetual, irrevocable, nonexclusive, royalty-free, sub-licensable licence to all submissions made on Products, which includes without limitation the right for VOSIX, or any third party it designates, to use, copy, transmit, excerpt, publish, distribute, publicly display, publicly perform, communicate to the public, create derivative works of, host, index, cache, tag, encode, modify, and adapt in any form or media. 

26. The Customer is solely responsible for the content of their submissions. However, VOSIX reserves the right to delete, move, or edit submissions that it, in its sole discretion, deems abusive, defamatory, obscene, in violation of copyright or trademark laws, in violation of these terms and conditions, or otherwise unacceptable. However, it is to be noted that VOSIX is not responsible for the content of any messages or submissions and cannot be held accountable to review every submission. 
    PROHIBITED USES

27. The Customer may not access or use, or attempt to access or use, the Products to take any action that could harm VOSIX or a third party. 

28. The Customer may not use the Products in violation of applicable Australian laws or any third party’s intellectual property or legal rights. 

29. The Customer agrees that they shall not attempt to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Products, or any Content thereof, or make any unauthorised use thereof. 

30. Without the prior consent of a founder of VOSIX, the Customer shall not access any part of the Products, Content, data or information they do not have permission or authorisation to access or for which VOSIX has revoked their access.

31. Without the prior consent of a founder of VOSIX, the Customer shall not use services, software, or any manual or automatic device, tool, or process designed to circumvent any restriction, condition, or technological measure that controls access to the Services in any way.

32. Without the prior consent of a founder of VOSIX, the Customer shall not cache or archive the Content.

33. Without the prior consent of a founder of VOSIX, the Customer shall not do anything that could disable, damage, or change the functioning or appearance of the Products.
    DISCLAIMERS

34. VOSIX and its staff are not accredited, licensed, or evaluated by any governmental, academic, or other independent body. The Customer’s participation in any of the Services, whether described as a course or otherwise, do not convey any certification, diploma, degree, or academic credit which will be recognised or transferable to licensed or accredited education institutions or professional licencing bodies. 

35. Products by VOSIX are not and should not be considered to be equivalent to, or a substitute for, coursework or other training offered by accredited or licensed educational organisations or institutions. 

36. Products and Content presented by VOSIX is not business, financial, accounting, tax, or legal advice and is not intended to be a substitute for professional advice that can be provided by an accountant, lawyer, financial advisor, or any other accredited professional. 

37. The Customer is advised to consult with their own accountant, lawyer, financial advisor, or any other accredited professional for any and all questions and concerns regarding their own income and taxes pertaining to their specific financial and/or legal situation. 

38. The Customer hereby agrees that VOSIX is not responsible for their earnings, the success or failure of their business decisions, the increase or decrease of their finances or income levels. 

39. VOSIX shall have no liability for investment decisions based upon, or the results obtained from, the Content provided by Products from VOSIX. 

40. Prior to execution of a purchase or sale of any security or investment, the Customer is advised to consult with their broker or other financial advisor to verify pricing and all other information. 

41. Nothing contained in the Products created by VOSIX shall be construed as financial, legal, investment, economic or any other advice. VOSIX is not equivalent to nor a substitute for registered broker-dealers, investment advisors, financial advisors, lawyers, accountants, or any other accredited professional and thus does not give advice or recommend one product over another. 

42. VOSIX tries to ensure the availability and delivery of all Products in a timely and efficient manner. However, VOSIX cannot and does not guarantee that a Customer’s access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or updates, system back-up procedures, internet traffic volume, overload of requests to the servers, general network failures or delays, or any other reasonable issues. 

43. VOSIX does not warranty or guarantee the accuracy, timeliness, completeness, or suitability of the Products for any particular purposes. The Customers acknowledges that the Products and the Content presented by VOSIX may contain inaccuracies or errors, but VOSIX assures that all reasonable efforts to correct any inaccuracy or error that is detected will be made. 
    REGISTRATION

44. If and when directed for the registration or account creation process, the Customer will create login credentials by selecting a password and providing an email address or by linking another account.

45. The Customer is responsible for taking all appropriate measures to protect their login credentials.

46. Each registration is for a single user only unless directed otherwise by written consent. The Customer is not allowed to share their registration login credentials or give their login credentials to anyone else. VOSIX reserves the right to cancel or suspend any Customer’s access to any and all Products if they have reasonable suspicion that the Customer has shared their registration login credentials or given their login credentials to anyone else. 

47. The Customer is prohibited from selecting or using the login credentials of another person with the intent to impersonate that person, or use login credentials that VOSIX, in its sole discretion, deem offensive. 

48. Failure to comply with clauses 47 and 48 shall constitute a breach of these terms and conditions and may result in the immediate suspension or termination of the Customer’s account.
    SUBSCRIPTIONS

49. VOSIX reserves the right at any time to charge fees for access to portions of the Products or the Products as a whole. Such access may be sold on a subscription basis or as a one-time purchase on the sole discretion of VOSIX. 

50. In no event will any Customer be charged for access to the Products unless VOSIX obtains their prior agreement to pay such charges. Thus, if at any time VOSIX requires a fee for portions of the Products that are currently free, VOSIX will give advance notice of such fees. In such cases, the Customer is entitled to cancel their subscription at any time.

51. All new fees, if any, will be posted prominently on the website and sent to all relevant customers through email and will include and describe all applicable taxes, if any. 

52. All fees and charges shall be billed to and paid by individual Customers. All fees and charges will be non-transferable. 

53. The Customer is not required to purchase any digital product, however, if they do not purchase a subscription or product, their access to VOSIX content and services will be limited. For all intents and purposes, the term “digital product” refers to VOSIX subscriptions and one-time purchases. 

54. VOSIX reserves the right to modify the content, type, and availability of any digital product at any time. 

55. Only one person may use the username and password associated with any VOSIX account. 

56. Certain products and areas of services provided by VOSIC may require the purchase of a subscription before access is permitted. Subscription fees may be paid on an annual, quarterly, or monthly level as specified by the individual service. 

57. Unless specified otherwise at the time of the purchase of the subscription, any cancellation of subscriptions will become effective at the end of the period for which it has been paid. There will be no refunds for fees that have already been paid. 

58. Upon expiration of a subscription, the subscription will be auto-renewed at the then applicable rate unless the Customer cancels the subscription before the expiration date. 

59. VOSIX reserves the right to change the price for subscriptions, from time to time, by posting new price on the services and providing email notices. All price changes for subscriptions will take effect at the start of the next subscription period following the date of the price change. The customer may choose to cancel their subscription without any penalty for price changes, but will not be entitled to any refunds. If the subscription is canceled, the cancellation will take effect the day after the last day of the subscription period. If the subscription is not canceled, VOSIX will deem that the Customer has consented to the price increase and the subscription will be renewed at the new price. 

60. VOSIX will process purchases as promptly as possible. However, the Customer should be aware that there may be delays in the activation of their products while payment details are verified and payments are received. 

61. VOSIX reserves the right to reject any order or purchase at any time. 

62. When a digital product is purchased, the price will be made clear during the order process. The Customer agrees to pay the price that is stated at the time of the order, as well as any applicable taxes or other fees disclosed at the time of the order. 

63. The Customer agrees to the billing frequency stated at the time of the order.

64. VOSIX reserves the right to change prices and fees at any time with reasonable advanced notice. However, if the change in price or fees is due to external circumstances, like changes in taxation, VOSIX may not be able to give advanced notice. 

65. If a state price is determined by VOSIX in its sole discretion to be an error, VOSIX is under no obligation to offer the product at that price. In such circumstance, the Customer will be notified of the error and given the opportunity to cancel the order and obtain a refund if payment has already been made. 

66. When using the digital product, the Customer may incur additional charges from third party service providers, like data or service provider fees. The Customer is responsible for paying any additional charges. 

67. All VOSIX subscriptions are renewed automatically unless the Customer requests a cancellation before the beginning of the next renewal period. If a subscription is renewed, the original payment method associated with the account will be used. 

68. If a credit card expires or the payment method is otherwise invalid, the subscription or product is not automatically terminated. The Customer will remain liable for all charges, as well as hold responsibility for the costs incurred in connection with the collection of unpaid amounts. 

69. VOSIX may occasionally offer promotions. Specific terms of each promotion are stated at the time of the promotion.

70. VOSIX may occasionally offer promotions. Each promotion is different to each other and no two promotions can be combined.

71. VOSIX may occasionally offer promotions. The Customer may be required to provide payment details when signing up for a promotion or be required to provide payment details when signing up for a subscription in order to be eligible for a promotion.

72. VOSIX may occasionally offer promotions. Promotions are tied by the fact that at the end of the promotion, all subscriptions will automatically renew at the rates displayed at the time of purchase.

73. VOSIX may occasionally offer promotions. Promotions are tied by the Customer being responsible for canceling their subscription before the promotion is over. VOSIX will try, but will not guarantee, that the Customer is notified in advance that the promotion is about to end. The Customer will also not be notified when the promotional rate has ended. 

74. VOSIX may occasionally offer promotions. To cancel and avoid being charged after a promotion, the Customer must notify VOSIX before the promotional period ends.
    CANCELLATION AND REFUND POLICY

75. The cancellation of a subscription only cancels future charges associated with the subscription.

76. The Customer may notify VOSIX of the intent to cancel at any time, but the cancellation will become effective at the end of the current billing period at the time. Cancellations are only effective on the following billing cycle at the time. 

77. The Customer will not receive a refund for the current billing cycle as outlined in term 68. 

78. VOSIX reserves the right to issue refunds or credits at its sole discretion. If a refund or credit is offered in one instance, VOSIX is under no obligation to issue the same or similar refund or credit in the future. 

79. VOSIX reserves the right to make changes to the digital products at any time. If VOSIX temporarily reduces or eliminates the charge for content or access that is currently paid for under different terms, the Customer will not receive a refund. 

80. VOSIX reserves the right to suspend or terminate a subscription or product for any reason with or without notice and without further obligation. The Customer is not entitled to a refund in these circumstances. 

81. If any or all of VOSIX digital products are temporarily unavailable, VOSIX does not have any liability to provide a refund. 

82. Certain promotions may not permit a cancellation during the promotional period. All Customers agree to the cancellation and refund terms stated at the time of purchase. 

83. One-time purchases are eligible for refunds based on specific conditions only. 
    AMENDMENTS

84. This Agreement may not be amended in whole or in part without the unanimous written consent of all Partners. 
    MISCELLANEOUS

85. Headings are inserted for the convenience of the parties only and are not to be considered when interpreting this Agreement. 

86. Words in the singular mean and include the plural and vice versa. Words used in the masculine gender include the feminine gender and vice versa. Words used in the neuter gender include the masculine gender and the feminine gender and vice versa. 

87. This Document contains the entire terms and conditions between the parties.